1. Is regular maintenance required for the unit?
The unit is designed to be maintenance-free for a period of up to 5 years. However, it is advisable to replace the filters after this time to ensure optimal efficiency and performance.
2. What areas do you cover?
Our services extend across all of England and Wales. If you reside outside of this coverage area, we encourage you to reach out to us as we may still be able to provide assistance.
3. What is the duration of the warranty period?
We offer a comprehensive 5-year warranty to ensure your complete satisfaction and peace of mind.
4. Do you conduct surveys or inspections prior to installation?
No, our installation process typically involves the installation of a loft-mounted PIV system if you have a loft with access to the landing or hallway below. In the event that installation is not feasible for any reason, you will not incur any charges.
5. How long does the installation process usually take?
The installation of loft-mounted units generally takes between 1 and 2 hours, ensuring a prompt and efficient setup for your convenience.